We have found them to be helpful in all things and go out of their way if any mishaps occur whilst we are away. They are reliable and quick to attend in any emergency.
Andy & Ian have also carried out improvement works to our apartment and we have always been more than pleased with the workmanship and results.
We highly recommend QPM
We are thoroughly delighted with your services and the peace of mind using QPM brings.
Keep up the good work.
As key holders their services are second to none and all works completed on our home including installation of extra kitchen units, fly screens, bedrooms units etc have always been completed to the highest of standards. Prices are always reasonable.
We use their services for entrance/exit and are delighted with the service we receive. Even to someone who is a bit OCD. We would have no hesitation in recommending QPM.
In that time, my wife and I have found them to combine the qualities that we feel are most important in fulfilling effectively the roles they occupy. They are friendly, honest, hardworking and extremely efficient.
I would recommend them without hesitation; they are always prepared to go the extra mile and to do so with a friendly smile
They have helped in so many ways over the years and, together, they have made the often traumatic business of owning an apartment in Spain very much easier
We employed them to refurbish the kitchen in our apartment and the finish was quite simply exceptional. No task was too small for them and we were profoundly grateful for the trouble they took throughout the process to advise us on our options
I will only use Ian and Andy to carry out any future works to the apartment
They have enabled the bookings we have made through them to be carried out with absolute efficiency; even when last minute glitches crop up they will always manage to find a successful resolution
So, to Andy and Ian a massive ``thank you very much``. I hope you know how much I appreciate all you have done. My apartment is stunning..... and it's finished - woohoo!
We then met up with Ian in May for the first time at our Villa to carryout the snagging. They took complete control making sure that not only Polaris but us as clients were in agreement with the snag list. All we can say is since then everything QPM have done they have completed to time and to cost. In fact we believe their services extended to go the extra mile to ensure that the whole process of snagging, utility connections and overall piece of mind that our Villa is on schedule and that all issues were being managed is a lot down to their expertise, persistence and charm.
QPM are now helping us set up the Villa rentals and change over services. They are continuing to provide an excellent service and in doing so we believe their friendly and flexible approach to their services puts them above the other companies who are doing similar things.
Ian Davis has undertaken many varied improvements for us including tiling, painting, electrical work, plumbing, cabinet fitting, kitchen improvements etc. We have recommended him to friends who have had a kitchen refit and internal building work carried out, these now being regular clients.
The work is always carried out to an extremely high standard with the area left clean and tidy upon completion. In addition they always turn up when they say they will and carry out the work as and when promised. The fees for their work are highly competitive. They are completely trustworthy and we have no hesitation in leaving our key with them, knowing our property is in good, safe hands whilst we are away.
We have no hesitation in recommending Quattro Property Management (and have done many times) for all your property needs.
It's great to arrive to find all our work done and be able to enjoy our stay. Previously we were spending it looking for tradesmen, waiting in for hours, sometimes days and they didn't turn up. Fortunately that is behind us now.
Ian knows his stuff and filled me with such confidence, no question was too much and trust me they had enough emails from myself.
Each stage of the snagging was discussed, so I knew exactly what they were doing and quite frankly I would never have noticed the majority of the snags that Ian pointed out. They have obviously built up a great relationship with Polaris because the follow-up work was completed in a timely manner.
I would have no hesitation in recommending QPM and I'm sure the Key Holding service they are offering me will be just as good as the snagging service.
Thank you once again for making a daunting experience run very smoothly.
Our snagging at Hacienda Riquelme required a second visit before Ian signed off with Polaris.
We have also had lights, spotlights and ceiling fans fitted, an extractor fan installed in the bathroom and the kitchen worktop altered as the washing machine wouldn't fit underneath. QPM also changed our front-door lock and fitted locks to doors and windows. Our furniture and electrical deliveries were received with no issues. All without having to worry about any of it from the UK.
We receive regular updates by e-mail after property inspections and any questions we have are always answered in a timely, friendly and professional manner.
Thanks Ian for all your help to date!
If you are looking for a professional company that you can rely on go with QPM.
Immediately, Andy and Ian established a friendly, professional relationship with us - their own experience in the property market, letting etc., has clearly given them a unique insight into the business.
They combine financial/managerial expertise with solid know how: doors stuck, plumbing horrors, lost keys - they have dealt swiftly and efficiently with all our disasters !
In addition, as residents they have built up a detailed knowledge of the region and have forged excellent working relationships with local tradesmen. We benefitted from this recently when our temperamental dishwasher finally gave up the ghost and we needed help with sourcing and fitting a new one. From the first moment of 'help'! to the installation of a reliable new machine, I think took about four days - now that's service !
So we have no hesitation in recommending QPM to anybody. It is such a relief to know that your property is in safe hands when you are back in the UK; and Andy and Ian communicate on a regular basis so any issues e.g. dripping tap are dealt with immediately.
Having completed in December 2011 we signed up for the gold membership that QPM offer on their website. We have been amazed at the help and guidance that Andy & Ian have given us. Without their knowledge and help in getting all the utilities installed along with the many hiccups encountered along the way, they have made the process of setting up home less stressful. We were so unsure of all the processes but they have helped and completed on all the concerns and worries we had.
Andy and Ian have also helped us with various alterations on the apartment and what can we say but that they have carried out a first class job! Their attention to detail and help is second to none.
We would not hesitate to recommend the service that has been provided and would urge anyone that is buying or has already bought to enlist in the help of these two guys. It is very rare to get exceptional service these days but we can honestly say they do deliver above and beyond.
Thank you both for your hard work and help.